91³Ō¹Ļ

Changing tack: How 91³Ō¹Ļ startup Nymi found an unexpected, but lucrative niche

ā€œYou have to build something people want to use ā€“ not something thatā€™s imposed on themā€
Photo of Nymi wristbands
Founded by 91³Ō¹Ļ researchers in 2011, Nymi uses people's heartbeats as biometric identifiers to log them into iPhones, iPads ā€“ and now industrial equipment (photo courtesy of Nymi)

Nymi, a 91³Ō¹Ļ startup, made a big splash five years ago when that uses people's heartbeats to wirelessly log them into iPhones, iPads and other devices ā€“ no passwords needed. 

There was just one problem.

ā€œFor a person to not just buy it, but wear it all day, it would have to ā€“ out of the box ā€“ work immediately with everything they owned,ā€ says Karl Martin, a 91³Ō¹Ļ alumnus who is Nymiā€™s CEO and co-founder. 

While that might be possible for a consumer electronics giant like Apple, selling everything from watches to computers, Martin and his team soon realized it was a significant hill to climb for their startup. So they turned their attention to business customers and soon stumbled upon a potentially vast market as unexpected as it was underserved: Big Pharma ā€“ and regulated industrial environments, more broadly.

Martin says pharmaceutical manufacturers need to track what their employees are doing on the production line at all times. Itā€™s not so much an issue of security, he says, as it is a need to create an audit trail for regulators in case something goes wrong.

ā€œYou have workers who are entering passwords 100 times per shift,ā€ Martin says. ā€œA worker on a production line literally gets a pop-up every few minutes and has to enter a password.ā€

This Is The Place: Read more stories about entrepreneurship at 91³Ō¹Ļ

Not surprisingly, such frequent interruptions make it difficult to get much work done, translating into lost profits. Hence, Nymiā€™s revamped sales pitch for the Nymi Band positions it as a way to boost productivity without compromising security. 

Itā€™s a message that seems to be resonating. Martin says Nymi has spent the past couple years conducting pilot projects with most of the worldā€™s top 20 pharmaceutical companies, spanning Europe, North America and Asia. Armed with $15 million in additional financing raised last spring, the company is now getting ready to roll out its updated wristband solution. 

ā€œWeā€™re going full deployment this year,ā€ Martin says.

Itā€™s been a long road for Martin and his team. He initially incorporated the company in 2011 with co-founder and fellow 91³Ō¹Ļ researcher Foteini Agrafioti, who is now the chief science officer at Royal Bank. Then called Bionym, the original goal was simply to license technology that used peopleā€™s unique heartbeat signatures as an always-on biometric identifier. 

But a trip through 91³Ō¹Ļā€™s Creative Destruction Lab accelerator, affiliated with 91³Ō¹Ļā€™s Rotman School of Management, convinced Martin and Agrafioti to think bigger by developing their own hardware. The Nymi Band was born.

Was it a mistake to launch the Nymi Band as a consumer product? Far from it, Martin says. Rather, focusing on consumers allowed Nymi to establish a ā€œfriendly, positive relationship with the productā€ ā€“ important for something you expect people, be it consumers or employees, to wear in place of jewelry or a wristwatch.

ā€œYou have to build something people want to use ā€“ not something thatā€™s imposed on them.ā€

Martinā€™s search for the right business model isnā€™t unusual for entrepreneurs seeking to capitalize on a novel research innovation. Many are breaking new ground and donā€™t have the luxury of simply building on an idea thatā€™s already been tested by a competitor. 

The upside, Martin says, is that when you finally get a hit, you tend to hit big.

ā€œPeople think you came out of nowhere,ā€ he says, ā€œand thereā€™s barriers for others following because the approach you took was non-obvious ā€“ so now youā€™re way ahead of the game.ā€

Martin says the direction he received from CDL, then in its first year of operation, was invaluable to Nymiā€™s development. The startup also received guidance from Kurtis Scissons, the entrepreneurship manager at 91³Ō¹Ļā€™s innovations and partnership office and a co-director of the UTEST accelerator.

Martin also credits the startupā€™s decision to remain in Toronto for its continued success, citing an abundance of talent and a growing network of incubators and accelerators to help startups succeed.

ā€œIn the old days, the saying was go to [Silicon] Valley to get the capital, but now investors come here,ā€ he says. 

ā€œIf youā€™re checking the pulse the last few years, thereā€™s real a buzz ā€“ thereā€™s serious companies being built here and serial entrepreneurs who are investing back into the ecosystem. 

ā€œI canā€™t think of a better place.ā€

 

UTC